Effective Date: April 2026
Welcome to BUTLER PROMOTIONS LLC. This Refund & Return Policy outlines the terms under which refunds may be issued for services purchased through our website https://butlerpromotionsllc.online/.
By booking our services, you agree to the terms stated below.
1. Nature of Services
BUTLER PROMOTIONS LLC provides event planning services, including:
- Wedding Planning
- Birthday Celebrations
- Corporate Events
All services are one-time, non-recurring, and require full payment in advance prior to service commencement.
2. No Physical Returns
As we provide service-based offerings, there are no physical products to return. Therefore, traditional return policies do not apply.
3. Refund Eligibility
Refunds may be considered under the following conditions:
a. Cancellation by Customer
- Cancellations made at least 7 days prior to the scheduled event may be eligible for a partial refund.
- A service and administrative fee will be deducted from the total amount paid.
b. Late Cancellations
- Cancellations made less than 7 days before the event are non-refundable, due to resource allocation, vendor commitments, and planning work already completed.
c. Cancellation by Company
If BUTLER PROMOTIONS LLC is unable to deliver the agreed service due to unforeseen circumstances, customers will be eligible for:
- A full refund, or
- Option to reschedule the event
d. Service Dissatisfaction
If you are not satisfied with our service:
- You must notify us within 48 hours after the event
- We will review the concern and may offer a partial refund, at our sole discretion
4. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Change of mind after service booking
- Failure to attend or utilize the scheduled service
- Last-minute cancellations (within 7 days)
- Delays caused by customer or third-party vendors not managed by us
- Force majeure events (e.g., weather, government restrictions, emergencies)
5. Refund Processing
- Approved refunds will be processed within 7–10 business days
- Refunds will be issued using the original payment method
- Processing times may vary depending on your bank or payment provider
6. Rescheduling Policy
- Customers may request to reschedule their event subject to availability
- Requests must be made at least 7 days in advance
- Additional charges may apply depending on changes in scope or date
7. Contact Us
For refund requests or questions regarding this policy, please contact us:
BUTLER PROMOTIONS LLC
228 Park Ave S #986140
New York, NY 10003, USA
📞 +1 (929) 392-1158
📧 info@butlerpromotionsllc.online
🌐 https://butlerpromotionsllc.online/contact-us/
8. Policy Updates
We reserve the right to update or modify this Refund & Return Policy at any time. Updates will be posted on:
https://butlerpromotionsllc.online/refund-and-return-policy/